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Blog

NOC monitoring

01 de July de 2019  

Service Monitoring – NOC (Network Operation Center) has the main objective of ensuring the availability of the organization’s services, proactively identifying anomalies, preventing the occurrence of incidents and reducing the downtime of the services.

Our monitoring team operates full time (24/7) with a focus on service availability and performance. The anomalies identified are notified to the teams responsible for the service, for preventive or recovery intervention and the users affected by the occurrence are communicated about the measures adopted and the forecast for solving the incident.

In addition to monitoring, it is possible to execute actions and / or scripts that bring an immediate solution to the dysfunction.